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Shipping & Tracking

Gracese.com

Information Center

Shipping&Tracking

Shipping Options

Air way. We also can provide normal air freight and ship way.

Shipping Details

All products require processing before shipment. Processing includes selecting the product, quality assurance checks and careful packaging for shipment. Average processing time: 3-4 working days. Shipping time depends on your shipping method. Expedited Shipping: 4-10 days. Standard Shipping: 10-20 days. You will receive an e-mail notification from us as soon as your shipment has been sent. You can also track and view orders at:
www.17track.net/en    www.dhl.com    www.FedEx.com    www.UPS.com

Drop Shipping Yes & No

Some of our TOP LEVEL WHOLESALE BUYERS do travel to various 'shows' and we can follow explicit instructions to…in effect…'drop ship' their wholesale orders to specified locations. No matter how large the order-we will do all we can to accommodate your business.

Late/Lost Deliveries

If your delivery is late, please contact us with your order ID and tracking number which we sent you by e-mail. In the event of non-delivery we can only resend the order or offer gift certificate after the Post Office classifies the parcel as "lost mail". Please be noticed that the postal office always need few months to investigate the lost mail issue.Please Note if no one is available to accept the delivery, the package will be returned to your local Mail sorting office.Please double check the shipping information during checking out the shopping cart.

Be Noticed: We will not be responsible for the lost if you have filled incorrect information in the order form and customs delay. And we are here to notify our customers that you should track the items online frequently after we send you the tracking information so as to avoid any troubles that may cause in the delivery process.

Tracking

A shipping confirmation is emailed to you as soon as your order has been shipped, which will allow you to track the status of your shipment online. If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by contacting us for help.

Estimate Delivery Time

All order are delivered using Hong Kong Recorded Delivery and include full insurance. For shipping air ways, Time Charges are as follows: (Estimated)

  • United Kingdom 4 to 7 business days
  • North America 4 to 8 business days
  • South America 5 to 8 business days
  • Middle East 5 to 9 business days
  • Australia 4 to 7 business days
  • Europe 4 to 7 business days
  • East Asia 3 to 6 business days
  • Africa 6 to 10 business days
  • Oceania 6 to 10 business days

Custom Fee for Import the Goods

When customer order from oversea, they should know that there is custom fee for import the goods. If you want to change the invoice to reduce the custom fee, please reply us how much the invoice do you want to change or contact us.

Countries We Ship To

We ships worldwide to nearly every country across the world. Find your country at Countries We Ship To Page.